Course Content
Overview of Artificial Intelligence and Broad Application Areas of Use in Banking Ari Kopmar
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Use Case 1 AI and ROI Christopher Hussain Maximizing AI Value in Banks
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Use Case 2 AI in Small Businesses Phil Wofford Beyond the Buzz AI Adoption Patterns in SMBs
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Use Case 3 Usable AI in Banking Dr Deborah Wall Maximizing the User Experience Through Artificial Intelligence
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Use Case 4 Banking Operations Maribeth MartoranaJon Bosco From Chatbots to High-Integrity AI Agents Real World Banking Use Cases
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Use Case 5 Fraud Detection and Security Jim McConnell Software Security Meets AI Which Meets Software Security_1
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Use Case 6 Lending and Underwriting Christopher Vincent Hussain What Actually Works in Bank Technology Right Now and What Doesn
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Use Case 7 Trust Payments and Intelligent Catalogs Sarfraz Nawaz Banking’s Role in Agentic Commerce_1
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Use Case 8 Human Resources Len Adams Can AI Replace Human Recruiters
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Use Case 9 Cybersecurity Operations Tony Zirnoon Agentic SOC & Autonomous GRC Closing the Coverage Gap in Banking Security Oper
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Use Case 10 Consumer Lending Origination Vaibhav Sharma The Portfolio Question Where AI Actually Earns Its Keep in Lending
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Use Case 11 Enterprise Wide Automation Mark Ritcey, Scaling AI Driven Automation Moving Beyond Use Cases to Enterprise Impact
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